Description

User Experience is always at the forefront of our MerchantRMS product. At MerchantRMS Inc. we work to deliver a comprehensive and technologically advanced global online payment fraud protection service to large eCommerce merchants and payment processors, via either cloud-based SaaS or deployed software models. Our head office is based out of Toronto in Canada, with the tech & development centre based out of India.

We are looking for UX Designers with 2-4 years of relevant experience. The ideal candidate should have hands-on experience in all aspects of UX Design including Research, Experience Design, and Rapid Prototyping. You must also have good visual design skills and excellent communication skills.

In this role, you’ll take on complex tasks and transform them into intuitive, accessible, easy-to-use, and delightful designs for our customers around the world.

Responsibilities

• Recommend fresh takes and perspectives
• Solve complex design problems in simple and intuitive ways.
• Understand user requirements and maintain a consistent design language
• Optimise existing user experiences
• Write user stories and translate concepts into:
• storyboards
• flows
• wireframes
• prototypes
• vision pieces
• Work closely and constructively with product manager and engineers to iterate and deliver flawlessly
• Test the wireframes and hi-fi prototypes with all the stakeholders and rapidly iterate on those designs


Role Requirements

• 2-6 years of UX, UI design experience
• Experience in user interface design, data visualisation, wire-framing and prototyping.
• Proficient in Sketch/Figma/XD.
• Experience with tools such as Principle, Framer, Web-flow, or Adobe Suite is a plus.
• Good understanding of information design and user psychology.
• Good knowledge of UX copywriting
• Strong ability to recognise and predict use cases and user interaction, including happy path as well as edge and corner cases, and incorporate them in designs.
• A strong portfolio of user-centered design solutions (Behance, dribble, personal website, etc.)
• Outstanding communication/presentation skills to showcase your design


Good to have

• Experience in SASS products, Fintech Industry is a plus.
• Experience in front-end development.
• Ability to collaborate effectively with cross-functional teams.
• Excellent mentorship and problem-solving skills in a growing environment.